Beame leave me alone

Item: Matrix Vehicle Tracking
Rating: 1
Author: Anneline B

A few months ago I was receiving messages and emails to pay my account for my beame tracker. Very confused as this was new to me I called in and queried and they were now billing me for a car I don't even have anymore. I was told they will remove off the system and close the account. Now a few months later, I'm receiving these messages again, how hard is it to remove a client from the system who doesn't even own the vehicle which had your product. This is highly frustrating

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

24 Jun 2020, 08:33

Good Day Anneline B

We have been trying to get a hold of you.

Please provide with appropriate time to call you or an alternative number to call.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply24 Jun 2020, 08:33

Official

Good Day Anneline B

We have been trying to get a hold of you.

Please provide with appropriate time to call you or an alternative number to call.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

24 Jun 2020, 14:53

Good Day Anneline B

Thank you for taking my call.

As per our discussion your account is terminated and we have processed credit for the outstanding balance.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply24 Jun 2020, 14:53

Official