TZ
Thokozani Z

1 reviews | Active since Nov 2021

18 Nov 2021, 17:42

BEAME is just nonsense

THE WORST!!! Don't even think about joining their team and VW should definitely stop the relationship they have with them. Bought a car a year ago and and it came as part of the package. Never contacted them before and decided to last month to see if they can locate my car from their side, was I not SHOCKED! They couldn't see it from they side and told me about a fitment which really took me off when I collected the car they said everything was installed. What ****es me off the most is that they told me I had to call everything to check of everything is still good on their side. If I couldn't I would tell everyone who's their client to CANCEL and find about her service provider

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 Nov 2021, 10:20
Official
Good Day Thokozani teekay Z

We can confirm that an agent did get in contact with you and a cancellation has been processed.

A refund will be processed back to the dealership.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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TZ
Thokozani Z's update19 Nov 2021, 16:30
Reviewer Update
And how soon can that happen? I need thorough specifications regarding this matter.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply22 Nov 2021, 08:12
Official
Good Day Thokozani teekay Z

The refund takes 14-21 days to be processed.

Regards,
Customer Care Department
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