AH
Ancelle H

1 reviews | Active since Dec 2020

15 Dec 2025, 11:05

Beame is bunch of …

Matrix vehicle tracking - My Beame unit has been low battery since November and I informed them that I need a replacement unit. They rep**** to my email a week later stating they will get in touch and arrange a date for new unit to be installed. Low and behold, a month later and have not heard a peep. I have been paying my debit order, but have no service from their side. You contact them on the call centre number and it just rings for days. No one answers. I have not received an email back since responding to their reply. I want to cancel my unit but cannot get anyone to answer the phone so that I can cancel this thing.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Dec 2025, 11:40
Official
Good Day Ancelle Hall

Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.

Kindly note that the matter has been escalated to the relevant department for a review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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