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Marlize M
1 reviews | Active since Jun 2022
05 Jun 2022, 10:54
Beame - impossible to cancel
Beware of Beame. We had a Beame account with a vehicle. We sold the vehicle and cancelled the account. We then realised you have to pay for an extended contract period or the equivalent of 4 to 6 months installment to cancel the account. But here is the bummer. Even that does not work. They keep subtracting money from your account and sending you emails that you owe them money. So Beame is for life... you cannot get rid of them at all. What a poor service. We do not recommend them at all.
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Matrix Vehicle Tracking's replyOfficial
06 Jun 2022, 11:04Good day Marlize M
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that a consultant was in contact with you and confirmed that we will run a credit on the account for the month of May as payment was received in April for cancellation.
Apologies for any inconvenience caused with this.
Assuring you of our best intention at all times.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that a consultant was in contact with you and confirmed that we will run a credit on the account for the month of May as payment was received in April for cancellation.
Apologies for any inconvenience caused with this.
Assuring you of our best intention at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Jun 2022, 11:04
Official
Good day Marlize M
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that a consultant was in contact with you and confirmed that we will run a credit on the account for the month of May as payment was received in April for cancellation.
Apologies for any inconvenience caused with this.
Assuring you of our best intention at all times.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that a consultant was in contact with you and confirmed that we will run a credit on the account for the month of May as payment was received in April for cancellation.
Apologies for any inconvenience caused with this.
Assuring you of our best intention at all times.
Regards
Customer Care Department
***