BEAME COMPLAINT

I had been on the tracker with my first car, when I decided to change my car I wrote an email to Beame to cancel my subscription no response was received.

The amount was still debited. I called the Customer Care and told them of the events, they told told me I am going to have to pay R900 odd to cancel because I was supposed to let them know before I changed the vehicle so that they remove the device. The consultant then says they see trail where I requested the cancellation but expressed it is not their fault.

I then still advised I am cancelling and am no longer using the vehicle. They continued to debit the premiums to this date. I reverse the debit orders every month.

Now I am being served with final notices on a vehicle I am not even using.