LP
Lutendo P
1 reviews | Active since Jun 2019
14 Dec 2022, 17:14
BEAME CANCELLATION, NO RESPONSE
Requested cancellation of my Beame contract as I have sold my car, it's been atleast 2 weeks with no communication whatsoever to finalize cancellation. I'm pretty sure this so they can continue debitting my account indefinitely!
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
15 Dec 2022, 10:20Good day Lutendo P,
Thank you for raising your concern.
We can confirm that an agent has assited and advised that the cancellation will be processed once the settlement payment is received.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assited and advised that the cancellation will be processed once the settlement payment is received.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Dec 2022, 10:20
Official
Good day Lutendo P,
Thank you for raising your concern.
We can confirm that an agent has assited and advised that the cancellation will be processed once the settlement payment is received.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assited and advised that the cancellation will be processed once the settlement payment is received.
Regards,
Customer Care Department
***
LP
Lutendo P's updateReviewer Update
28 Dec 2022, 11:15I have paid the cancellation settlement and forwarded proof of payment on 15 December, yet I still get unprofessional messages like this:
"Dear Lutendo Bele, Your Matrix\Beame\MiX Telematics account , is Due for Legal Handover due to None Payment. Make urgent payment of -899.00 to FNB Acc ***. Your ***. For any queries or to make alternative arrangements please contact ***."
"Dear Lutendo Bele, Your Matrix\Beame\MiX Telematics account , is Due for Legal Handover due to None Payment. Make urgent payment of -899.00 to FNB Acc ***. Your ***. For any queries or to make alternative arrangements please contact ***."
LP
Lutendo P's update28 Dec 2022, 11:15
Reviewer Update
I have paid the cancellation settlement and forwarded proof of payment on 15 December, yet I still get unprofessional messages like this:
"Dear Lutendo Bele, Your Matrix\Beame\MiX Telematics account , is Due for Legal Handover due to None Payment. Make urgent payment of -899.00 to FNB Acc ***. Your ***. For any queries or to make alternative arrangements please contact ***."
"Dear Lutendo Bele, Your Matrix\Beame\MiX Telematics account , is Due for Legal Handover due to None Payment. Make urgent payment of -899.00 to FNB Acc ***. Your ***. For any queries or to make alternative arrangements please contact ***."