AK
Andre K
1 reviews | Active since Nov 2023
01 Nov 2023, 07:09
Beame - After service is poor
After several attempt by phoning and sending e-mails to Beame Cancellations, I have still no response or assistance from them to cancel my policy after I sold both my vehicles. The service is absolutely poor.
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Matrix Vehicle Tracking's replyOfficial
01 Nov 2023, 15:12Good Day Andre Kruger,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and waiting for the bank statement to be emailed through to us for further investigation.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply01 Nov 2023, 15:12
Official
Good Day Andre Kruger,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and waiting for the bank statement to be emailed through to us for further investigation.
Regards,
Customer Care Department
***