1 reviews | Active since Jul 2010
Beame
I had my 1st tracker (Bemaer) via Mixtelematics in June/July 2014 on my audi A4, which I later sold and bought a new A3, Before pick up of my new A3 I called telemematic to do a transfer of the device and contract to the new car. Which they did, but only adding a new contract without explaining that I will be having two contracts as the device is not transferable. I am now stuck with 2 contracts for the same device on 2 cars that I only have one. I think its a cheap and sickening marketing strategy to lure us into paying for something we don't have as consumers. <br> I want all my telephonic conversation to be listened to and get the info of how I was lured into this sick contracts. How on earth do u get a consumer on a contract for a car that can easily be on an accident or easily exchanged. You will loose customers fast than you have existed if you keep such nonsense of business.
We herewith acknowledge your post and have noted the content.
Although we sympathise with your current predicament we would like to state for the record that the sale of a vehicle does not absolve you from your responsibility as agreed to in the term and conditions of the agreement.
We would like to assure you of our best intention and confirm that we will be in contact shortly with a proposed solution.
I will remain in contact with you in order to ensure your satisfaction.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We herewith acknowledge your post and have noted the content.
Although we sympathise with your current predicament we would like to state for the record that the sale of a vehicle does not absolve you from your responsibility as agreed to in the term and conditions of the agreement.
We would like to assure you of our best intention and confirm that we will be in contact shortly with a proposed solution.
I will remain in contact with you in order to ensure your satisfaction.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
