1 reviews | Active since Jul 2019
Be aware don't be cheated by Telematrix
Good day...I once register my displeasure in the ********** activities bieng conducted by the above mentioned company . I wrote in this forum last year over an issue which they promptly moved in to cancel the service and reverse my funds . They fixed my problem and l never heard from them since oct 2019. To my surprise the past two months they been sending me invoices suggesting that l owe them . May somebody explain to me what is going on in this company. Are you so terrible that you don't know your own clientele such that you billing the wrong people . Have you gone so desperate that you now are claiming premiums from people that don't have products with them. I cancelled my association with guys from my very first problem with you and l still don't want anything to do with you . ********** .get off my back . I have sent emails to indicate that you are in the wrong ...no one has bothered to respond to that effect. Is this how you treat your clients??
We have escalated your query to the Credit Control Department to assist further.
Regards,
Kaya Payi
Customer Care Department
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We have escalated your query to the Credit Control Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Credit Control Department did get in contact with you and did assist regarding your query.
They have requested a copy of your statement for further assistance.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Credit Control Department did get in contact with you and did assist regarding your query.
They have requested a copy of your statement for further assistance.
Regards,
Kaya Payi
Customer Care Department
***
