1 reviews | Active since Nov 2012
Bad, useless, *********** service
I have posted about this before where I received an account for a period after my vehicle was sold and I cancelled the account, but due to "fine print" on the contract I had to pay it which I did. A month later I receive a text message from LGR Attorneys informing me that they will blacklist me if I do not pay the outstanding amount IMMEDIATELY.... I then try to phone Mix Telematics, but as per their proven incompetency, none of the lines gets answered...... It just rings and rings and rings. I the (by luck) got hold of their head office, and the lady at customer service confirmed that I have a zero balance tried to phone the accounts department...... She then confirmed that there is no answer...... Pathetic, Incompetency, useless...... I will NEVER in my life do business with this company again.
We can confirm that an agent did get in contact with you and has confirmed that your account will be closed.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed that your account will be closed.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
