Bad Service, in fact it is non-existing.

I am really tired of dealing with this company, the customer service is non-existing. I am literally exhausted. I just want out, I don't even want to see their filthy hands in my bank account. I called last week on Thursday to cancel, they told me to send an email to their cancellations department, I did, got an auto-response with a reference number. That was it, I sent another email on Monday, no response, just another auto-response with a ref number. I have never received a call or an email to assist. Their auto-response says "Please feel free to contact your CCM or Customer Care consultant should you have any queries" I have no idea what's a CCM because they have never been in contact with me, I once asked one of their consultants who called me because I posted a bad review on Hello Peter, asked him what's a CCM, he said he has no idea....imagine...lol. I have been paying for the tracker since September 2020 and I have never received a call or even an SMS to show that they are actually tracking my car. Other tracking companies call or send an SMS every now and then, this one doesn't. I recently found out that they don't even have my car registration number.....what a joke. Just cancel the damn thing, I don't want you to deduct money on the 1st of March.