DB
Dries B

1 reviews | Active since Dec 2022

13 Dec 2022, 17:31

Bad service from mix telematics and beamie

I paid 3 years upfront for a beamie tracker at Motus Toyota Bedfordview for my Hilux. My Hilux was ****** 2 weeks later. They could not recover my car because they dit not have a unit available to look for it. When I ask for my money back they told me that they can’t believe that I would put a sub standard unit in my car and that they would not pay my money back. Be aware of this company. Only there to collect your money. No service at al.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Dec 2022, 10:23
Official
Good day Dries B,

Thank you for affording us the opportunity to assist.

An agent will contact you to make arrangements for the installation on your new vehicle and the remaining funds of the 36-month upfront contract will be transferred to the new vehicle.

Regards,
Customer Care Department
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