KM
Kedibone M

1 reviews | Active since Oct 2023

13 Sept 2025, 03:00

Bad service from MATRIX CAR TRACK

After writing a complain about Mattix on hellopeter hours later I received a call from one of their consultants. ( they had handed over my account to Resima Holdings (attorneys), she said she would check with them to confirm whether I had settled the account—which I did months ago.

A few days later I received another statement from Matrix showing a different amount. They had promised to call me back before the end of that business day, but they never did.

I stand by what I said: signing a contract with Matrix feels like a death sentence

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Sept 2025, 09:09
Official
Good day Kedibone Motshwane, 

Thank you for your submission.
Please be advised that a request has been sent to RESMA and an investigation has been logged regarding your account.

 You will receive feedback once we have concluded the investigation.

Thank you for your patience and understanding while we look into this matter.

Kind regards,
Customer Care Department
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