Bad service ever

Item: Matrix Vehicle Tracking
Rating: 1
Author: Mukeleni S

Last year early November someone referred me to matrix car tracker and told me that their services are too good only to find out that they give ba ld services after taking their contract, I pay R343.85 p/m but still today I don’t have a panic button and when I want to cancel they tell me stories

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

23 Jul 2025, 09:08

Good Day Mukeleni Sam,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards

Customer Care Department

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Matrix Vehicle Tracking's reply23 Jul 2025, 09:08

Official

Good Day Mukeleni Sam,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards

Customer Care Department

***

Matrix Vehicle Tracking's replyOfficial

24 Jul 2025, 10:37

Good day Mukeleni Sam,

This is confirmation that you have been contacted and the matter has been resolved, your panic button was delivered.

If you require further assistance, please do not hesitate to email us or message us on Facebook.

Kind regards,

Customer Care Department

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Matrix Vehicle Tracking's reply24 Jul 2025, 10:37

Official

Kind regards,

Customer Care Department

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