HM
Hundukani M
1 reviews | Active since May 2021
12 May 2021, 11:57
Bad Service ever
I have a tyre and rims cover, phoned in last Monday 03 May 2021, which today is the 12 May 2021, to make a claim that I hit a pothole with my car and the tyre is damaged, I phoned on the 04 again, the 05, 06, 07th may, still no assistance, I phoned again on the 10th May, the 11th May, today it’s the 12 May and still I haven’t been assisted
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
12 May 2021, 12:19Good Day Hundukani M
Thank you for taking my call.
We have escalated your query to the service provider to assist and will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query to the service provider to assist and will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply12 May 2021, 12:19
Official
Good Day Hundukani M
Thank you for taking my call.
We have escalated your query to the service provider to assist and will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query to the service provider to assist and will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
12 May 2021, 16:44Good Day Hundukani M
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply12 May 2021, 16:44
Official
Good Day Hundukani M
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
12 May 2021, 16:44 Good Day Hundukani M
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply12 May 2021, 16:44
Official
Good Day Hundukani M
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call and allowing us the opportunity to assist you.
We can confirm that the service provider did forward forms for you to fill in.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***