Bad service continue

ok so this is a follow up from my last review of last week in regards to the bad review that i have given matrix. i don't think it was 2 HR since i posted the review of Matrix on hello Peter I have received a call from them i must admit that this is the first time they have phoned me so quick time that i could not believe my eye when i saw the call coming through from them, the lady that has phoned me made all sorts of promises but i just kept to my guns that i would like to speak to the owner of the company, she rep**** that one of the executive managers will contact me witch she did, i still stuck to my guns and requested to speak to the owner but she said that there is a process to follow and that she will escalate the problem up the line and that the high Raqi will contact me on Monday witch is today before 10am now it is 10 30 in the morning and no one has bothered calling me, just showing that there is no help from the bottom of the totem pole to the top.

i will every day post my dealings on all social media platforms to let South Africa know what type of none supporting company we have to deal with that is quick to take your money and customers comes not even second but last in there eye