JN
Johan N

1 reviews | Active since Feb 2022

02 Dec 2022, 06:30

Bad service

Hopeless of struggling and no faith in MiX ability to provide a service. The quality of MiX agreement and service received is unacceptable. The contractual agreement received is so bad .. I’m not sure if I even have an agreement with MiX the communication and actual document look like it was created by a pre-schooler. Can’t believe they associated with Matrix.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Dec 2022, 08:47
Official
Good day Johan N,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has assisted with the features of your unit and the duration of your contract.

Regards,
Customer Care Department
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