KS
Katlego S
1 reviews | Active since May 2023
16 May 2024, 15:17
Bad service- Beam-e (Mix Telematics)
Poor service - I have been reporting my tracker to be faulty based on the app and each time i call - I am advised someone will contact me for a new unit. After several calls and emails still not resolved but debit orders are taken monthly. I called and sent cancellation emails no help.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
17 May 2024, 09:40Good Day Katlego Sekhampu,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and escalated the request to our Sales Department to assist with booking arrangements.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and escalated the request to our Sales Department to assist with booking arrangements.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply17 May 2024, 09:40
Official
Good Day Katlego Sekhampu,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and escalated the request to our Sales Department to assist with booking arrangements.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Consultant has been in contact with you and escalated the request to our Sales Department to assist with booking arrangements.
Regards
Customer Care Department
***