mM
mantele M
1 reviews | Active since Aug 2017
07 Jul 2021, 11:47
BAD SERVICE AT NATRIX
I have been trying to get Hold of the customer service because my car got into an accident and was a write off now they say I’m owing my monthly instalments and they’re threatening me with legal action even after o cancelled my account with them Every time I try to call the line never goes thru and it cuts no one bothers to call me back afterwards! These companies are taking us for a ride!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Jul 2021, 13:11Good Day Mantele M
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
We can confirm that your call was transferred to the Account Department for further assistance.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
We can confirm that your call was transferred to the Account Department for further assistance.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Jul 2021, 13:11
Official
Good Day Mantele M
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
We can confirm that your call was transferred to the Account Department for further assistance.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
We can confirm that your call was transferred to the Account Department for further assistance.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***