KK
Ksherb K
1 reviews | Active since Sept 2022
28 Sept 2022, 10:31
Bad service and ruining my name
Damn ******, ordered a device for R130 they took time install it then come debit they went in double on my account, tried to cancel the whole thing they told me about a contract, wrote an email didn't respond and now they have put my name on ITC... 😒 useless *******s
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
28 Sept 2022, 12:07Good day Ksherb K,
We can confirm that an agent has assisted with the settlement amount as well as the outtanding amount.
Cancellation will be effected once payment is received.
Assuring you of our best intentions at all times,
Customer Care Department
***
We can confirm that an agent has assisted with the settlement amount as well as the outtanding amount.
Cancellation will be effected once payment is received.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Sept 2022, 12:07
Official
Good day Ksherb K,
We can confirm that an agent has assisted with the settlement amount as well as the outtanding amount.
Cancellation will be effected once payment is received.
Assuring you of our best intentions at all times,
Customer Care Department
***
We can confirm that an agent has assisted with the settlement amount as well as the outtanding amount.
Cancellation will be effected once payment is received.
Assuring you of our best intentions at all times,
Customer Care Department
***
KK
Ksherb K's updateReviewer Update
28 Sept 2022, 15:24The person who called me told me that I'll be paying R1,700 but on the email it's R2081.70 😕 even when I call you to get clarity, you are picking up - it rings till November
KK
Ksherb K's update28 Sept 2022, 15:24
Reviewer Update
The person who called me told me that I'll be paying R1,700 but on the email it's R2081.70 😕 even when I call you to get clarity, you are picking up - it rings till November
Matrix Vehicle Tracking's replyOfficial
29 Sept 2022, 08:34Good day Ksherb K,
The amount stated by you is the settlement amount. To that is added the outstanding amount on your account.
The agent has tried contacting you this morning and will try again after 9:00.
Regards,
Customer Care Department
***
The amount stated by you is the settlement amount. To that is added the outstanding amount on your account.
The agent has tried contacting you this morning and will try again after 9:00.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Sept 2022, 08:34
Official
Good day Ksherb K,
The amount stated by you is the settlement amount. To that is added the outstanding amount on your account.
The agent has tried contacting you this morning and will try again after 9:00.
Regards,
Customer Care Department
***
The amount stated by you is the settlement amount. To that is added the outstanding amount on your account.
The agent has tried contacting you this morning and will try again after 9:00.
Regards,
Customer Care Department
***