1 reviews | Active since May 2015
Bad service and bad attitude
They are quick to take my money but to get a hold of them is nearly impossible. And if you do get through to them the consultant is so rude (made me feel bad about calling to have questions answered). And it will leave you with out answers. Emailing them doesn't work either. After how many years of paying every month on time I still don't have proof of installation. I have never had a bad experience like this.
Dear Tianie
We hereby acknowledge your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery
I refer to our telephonic discussion and confirm that all has been communicated and email to you.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor
Dear Tianie
We hereby acknowledge your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery
I refer to our telephonic discussion and confirm that all has been communicated and email to you.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor