GR
Gontse R

1 reviews | Active since Apr 2025

02 Apr 2025, 09:23

Bad service

We install trackers hoping to get peace of mind up until the same tracker gives you stress and heart attack. This is the worst tracker company anyone would opt for..for anyone trying to get tracker please never think of joining this company...I paid settlement balance for canceling the contract.now am struggling to get paid up letter they don't answer emails and calls .

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Apr 2025, 11:04
Official
Good Day Gontse Radibela 
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Apr 2025, 09:12
Official
Good day Gontse Radibela  

This is confirmation that we contacted you and that the issue has been handled; a Paid-up letter has been sent to your email.  

Warm regards 
Customer care department
 ***.