LL
Lindiwe Lephoko-Shole
1 reviews | Active since Jul 2020
29 Dec 2022, 14:19
Bad service!!!
I canceled my subscription in Aug and 2 months later they still want me to pay for the service . I have logged a number of calls and no response. Their collection reps have called me and I have requested feedback on why I need to pay . No feedback received. And now I get notice that I am being black listed . Case Number ***9, ***2,***3,***5,***5.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
30 Dec 2022, 07:55Good day Lindiwe L,
Thank you for raising your concern and affording us the time to assist.
A credit has been created for the incorrect billing and will reflect on your next statement.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the time to assist.
A credit has been created for the incorrect billing and will reflect on your next statement.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Dec 2022, 07:55
Official
Good day Lindiwe L,
Thank you for raising your concern and affording us the time to assist.
A credit has been created for the incorrect billing and will reflect on your next statement.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the time to assist.
A credit has been created for the incorrect billing and will reflect on your next statement.
Regards,
Customer Care Department
***