DC
Duran C

1 reviews | Active since Jun 2016

22 Dec 2022, 10:37

Bad service

Terrible aftersales service. Difficult to ever cancel the policy. Call center always busy. Never call back. I sold my car 19 months ago, and still battling to cancel the policy.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply22 Dec 2022, 12:29
Official
Good day Duran C,

We can confirm that an agent has assisted.

Kindly provide the requested documentation to the assisting agent.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply22 Dec 2022, 13:03
Official
Good day Duran C,

Only a pleasure.

Have a safe festive season.

Regards,
Customer Care Department
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