JJ
Justin J

1 reviews | Active since Sept 2024

13 May 2025, 18:28

Bad service

To my knowledge matrix don't deserve even 1 star. My wife just finished her shift at work to find out the battery was ******, weren't they suppose to call or notify us that the battery was disconnected. To my knowledge they were suppose to do it and that's tge main reason why is dropped cartrack and joined them thinking they were more professional

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 May 2025, 10:52
Official
Good day Justin

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***