LN
Luyanduthando N
1 reviews | Active since Dec 2024
18 Dec 2024, 13:14
BAD SERVICE
I am disappointed ,its been 5 days trying to get hold of the company to cancel my the tracker because I was involve in a accident. I have sent emails and called them I don't know how many times. If the call does get through I am being transferred and will hold the line for almost an hour. I am disappointed and will never REFFER people towards this tracking device.
All I want is the cancellation later and the POP for the refund to send to the bank .
This is wasting my time and dragging
I need the letter ASAP!!!.
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
18 Dec 2024, 13:47Good day Luyanduthando Amanda Nyokapfupi
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Dec 2024, 13:47
Official
Good day Luyanduthando Amanda Nyokapfupi
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
