Bad service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Thabang M

It's been over 2 weeks since I was called about replacing my tracking system "panic button " by Mstrix as they discovered that I had been carrying an obsolete panic button, I am yet to get a call about the location of where I should go for me to get the assistance. The only call I received was to ask where I reside for them to find their nearest fitment centre from where I live.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

12 Apr 2024, 10:30

Good Day Thabang Motaung,

Thank you for bringing the matter to our attention and allowing us the opportunity to assist with the inquiry submitted.

We confirm that the Technical Consultant has been in contact with you and assisted with the booking arrangements.

Kind Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply12 Apr 2024, 10:30

Official

Good Day Thabang Motaung,

Thank you for bringing the matter to our attention and allowing us the opportunity to assist with the inquiry submitted.

We confirm that the Technical Consultant has been in contact with you and assisted with the booking arrangements.

Kind Regards,

Customer Care Department

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