IM
Itumeleng M
1 reviews | Active since Dec 2023
19 Dec 2025, 18:32
Bad service
I have advised matrix number Of times to update on their system that I have settled their account and they should cancel. It’s been 3months following them and nothing is done. My credit profile is not updated and reflects as though I owe them.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
22 Dec 2025, 08:50Good Day Itumeleng Malatji
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Dec 2025, 08:50
Official
Good Day Itumeleng Malatji
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***