SH
Sue H
1 reviews | Active since Mar 2012
25 Oct 2021, 08:24
Bad service
Cancelled my contract on the 1 June 2021. I am still being debited. I return the debit orders, and they keep sending sms to pay. I have phoned and emailed. Still nothing. Very angry now
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Matrix Vehicle Tracking's replyOfficial
25 Oct 2021, 10:37Good Day Sue H
We can confirm that an agent did get in contact with you and has confirmed termination of your account.
Credits have been processed for the months July and August and confirmation of cancellation has been forwarded to you.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed termination of your account.
Credits have been processed for the months July and August and confirmation of cancellation has been forwarded to you.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Oct 2021, 10:37
Official
Good Day Sue H
We can confirm that an agent did get in contact with you and has confirmed termination of your account.
Credits have been processed for the months July and August and confirmation of cancellation has been forwarded to you.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed termination of your account.
Credits have been processed for the months July and August and confirmation of cancellation has been forwarded to you.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***