KL
Kgaogelo L

1 reviews | Active since Feb 2025

05 Jul 2025, 09:54

BAD SERVICE

The service is disgusting. Since they've installed the tracker, I haven't heard from them. I can drive in the high-risk areas; they wouldn't call. Their panic button never worked. I've reported it, but no one assisted. I'm paying for nothing; I wouldn't recommend it.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Jul 2025, 10:10
Official
Good Day Kgaogelo Legodi

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,Customer Care Department***

Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Jul 2025, 11:04
Official
Good day Kgaogelo Legodi ,
Thank you for your submission. 

This is to confirm that we attempted to contact you via phone, but were unable to reach you. 

We have sent an email correspondence to your registered email address. 
Best regards Customer Care Department***