WV
William V
1 reviews | Active since Apr 2021
06 Jul 2023, 12:38
Bad Service
Good Day
I have a Beame Tracker in my Vehicle since 2016 and want to Upgrade to the Matrix Tracker. Now for 2 Months I have been contacting Beame to Either remove or Upgrade to the newer Tracker. What a Mission!!!! People from SAF Marketing have been calling me to Upgrade and they do not even have my details on their records as they claim my bank details does not exist. The debit Order has been deducted every Month for 7 years now and there was no Problem.
Very Bad Service from this Company to say the Least!!
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Matrix Vehicle Tracking's replyOfficial
06 Jul 2023, 14:47 Good Day William Vorster,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We apologies to the unfortunate service received the matter has been escalated to Management to attend to the inquiry logged.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply06 Jul 2023, 14:47
Official
Good Day William Vorster,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We apologies to the unfortunate service received the matter has been escalated to Management to attend to the inquiry logged.
Regards,
Customer Care Department
***
Customer Care Department
***