SH
Sizwe H
1 reviews | Active since Aug 2018
03 Jun 2021, 15:52
Bad service
Bad service from not answering their calls to **********ly extending contracts. Do not get into contract with this company
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Jun 2021, 16:29Good Day Sizwe H
Thank you for taking my call.
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Jun 2021, 16:29
Official
Good Day Sizwe H
Thank you for taking my call.
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
04 Jun 2021, 09:15Good Day Sizwe H
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning June is notice.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning June is notice.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jun 2021, 09:15
Official
Good Day Sizwe H
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning June is notice.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning June is notice.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***