lH
lina H
1 reviews | Active since Jun 2017
21 Aug 2020, 12:40
Bad service
Why cannot I get any response sent an email last week and received a ref no but have had any one respond I want to cancel my subscription that is ending this month. Have also sent an email to cancellations but also no response
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Aug 2020, 13:32Good day Lina H,
We can confirm that an agent has contacted you and that the cancellation has been processed with September 2020 being the notice period.
Confirmation of the above will also be sent via e-mail.
We apologise for any inconvenience caused and assure you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
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Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply21 Aug 2020, 13:32
Official
Good day Lina H,
We can confirm that an agent has contacted you and that the cancellation has been processed with September 2020 being the notice period.
Confirmation of the above will also be sent via e-mail.
We apologise for any inconvenience caused and assure you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Kaya Payi
Customer Care Department
***