Bad service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Phillemon M

I've been calling metrix since last week almost every to remove and reinstall devices on my new vehicles, every time they keep saying consultants will call me,till now I'm still waiting

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

26 Jun 2025, 20:06

Good day Phillemon Mo***eng

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply26 Jun 2025, 20:06

Official

Good day Phillemon Mo***eng

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

***

Matrix Vehicle Tracking's replyOfficial

27 Jun 2025, 11:02

Good day Phillemon Mo***eng

Thank you for your patience

This is confirmation that the above matter has been addressed.

Installation arrangement have been made with our fitment partner.

Should you require further assistance, please send us an email or message us on Facebook.

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply27 Jun 2025, 11:02

Official

Customer Care Department

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