MW
Marianne W

1 reviews | Active since Mar 2010

06 Aug 2019, 10:40

Bad Service

Have logged three calls as one cannot get hold of anybody via phone. All calls have been closed with no interaction with me. No wonder there trackers stop working after a certain time - so that they can make moeny by replacing them and cahrging more per month.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Aug 2019, 10:44
Official
Good Day Marianne W
Thank you for your post and for bringing this matter to our attention.

Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care 
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Aug 2019, 08:38
Official
Good Day Marianne W 

Thank you for allowing us the opportunity to speak to you in regards to your cancellation query.

As per our telephone conversation , we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you. 

Please accept our apologies for the inconvenience caused.

Regards
Noluthando Mabaso
Customer Care Department
***