Bad service

No answer from their customer service. Then eventually they answer and I get the incorrect information. I have asked them to remove a unit and install it in my new vehicle. Customer service instructed me to cancel my existing contract and ask for a new one. Cancellation department sends me an email stating that the contract only expires next year April. Now I don't have any unit but still the debit order goes off. I wonder what will happen if a vehicle is ******. Absolutely a disgrace. Seems like all over SA that there are people in their departments that don't belong. No work ethic.