TN
Teboho N
1 reviews | Active since Jul 2020
04 Oct 2021, 04:12
Bad Service š”š”š”š”š”š”
This guys still sending me statements,I asked them to cancel the contract I had because the contract ended and I paid what they said I owed them R87,Goodness the teamleader said after paying that amount then everything will be canceled but Iām surprised that I received a statement instead proof of cancellation as requested.
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Matrix Vehicle Tracking's replyOfficial
04 Oct 2021, 12:55Good Day Teboho N
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Credits have been escalated to the Finance Department for posting on your account.
We do apologize for the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Credits have been escalated to the Finance Department for posting on your account.
We do apologize for the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Oct 2021, 12:55
Official
Good Day Teboho N
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Credits have been escalated to the Finance Department for posting on your account.
We do apologize for the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Credits have been escalated to the Finance Department for posting on your account.
We do apologize for the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***