JT
Jennifer T
1 reviews | Active since Mar 2020
15 Sept 2023, 18:00
BAD SERVICE
I had a cartracking device installed on my car last year. Due to financial constraints I had to cancel it. I paid all their penalties and emailed yhem proof of payment but they continue to debit from my bank account. I explained to them so many times when they call me but two weeks down the line I will receive a link requesting me to make a payment.
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Matrix Vehicle Tracking's replyOfficial
18 Sept 2023, 09:09Good Day Jennifer Tshidi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised credit have been processed to put your account on the current balance.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and advised credit have been processed to put your account on the current balance.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Sept 2023, 09:09
Official
Good Day Jennifer Tshidi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised credit have been processed to put your account on the current balance.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and advised credit have been processed to put your account on the current balance.
Regards,
Customer Care Department
***