PF
Paul F
1 reviews | Active since Sept 2017
03 Nov 2020, 07:14
Bad service
Worst experiance I've ever had. No customer service if you have a problem, reported that the device is not working properly from day one and they did not make any effort to resolve the problem. I canceled 7 days later and now they want R3450. 00 because I canceled. How pathetic if they are in breach of contract, because the device was not working from day one. I wont recomend them to anyone. Real bad service!!!!
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2020, 10:40Good Day Paul F
We can confirm that our agent did get in contact with you and has processed a termination on your account.
Please be advised that our Credit Control Department will contact you to make arrangements for the arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that our agent did get in contact with you and has processed a termination on your account.
Please be advised that our Credit Control Department will contact you to make arrangements for the arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2020, 10:40
Official
Good Day Paul F
We can confirm that our agent did get in contact with you and has processed a termination on your account.
Please be advised that our Credit Control Department will contact you to make arrangements for the arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that our agent did get in contact with you and has processed a termination on your account.
Please be advised that our Credit Control Department will contact you to make arrangements for the arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
PF
Paul F's updateReviewer Update
16 Oct 2021, 14:11Good day, I am sure you are confused with somebody else, we have no idea who you are.
Kind regards
Autoninjas
Kind regards
Autoninjas
PF
Paul F's update16 Oct 2021, 14:11
Reviewer Update
Good day, I am sure you are confused with somebody else, we have no idea who you are.
Kind regards
Autoninjas
Kind regards
Autoninjas
Matrix Vehicle Tracking's replyOfficial
18 Oct 2021, 10:57Good Day Paul F
This query was in response to Mr Paul Casper Henry Ferreira's query that was logged in November 2020.
Regards
Noluthando Mabaso
Customer Care Department
***
This query was in response to Mr Paul Casper Henry Ferreira's query that was logged in November 2020.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Oct 2021, 10:57
Official
Good Day Paul F
This query was in response to Mr Paul Casper Henry Ferreira's query that was logged in November 2020.
Regards
Noluthando Mabaso
Customer Care Department
***
This query was in response to Mr Paul Casper Henry Ferreira's query that was logged in November 2020.
Regards
Noluthando Mabaso
Customer Care Department
***