ML
MaDuma L
1 reviews | Active since Aug 2023
21 Oct 2023, 13:59
Bad Review
Still waiting for Olivia Mokoena to unblock me on emails and answer my simply question which is " Why would I wait for 2 months for my name to be cleared when I was falsely accused of owing R318? And that didn't take 2 months so why wait for 2 months?
I have sent you guys the credit report and sent you the clearance letter as requested can this be actioned with emergency as you didn't hesitate to say am owing you.
Thank you
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
23 Oct 2023, 10:24Good Day MaDuma Lwandle,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Oct 2023, 10:24
Official
Good Day MaDuma Lwandle,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
ML
MaDuma L's updateReviewer Update
09 Nov 2023, 19:12I Am still waiting on your accounts team to sort out my credit report because currently now it says am now pwing R600.. clearly people are being paid for doing nothing.
ML
MaDuma L's update09 Nov 2023, 19:12
Reviewer Update
I Am still waiting on your accounts team to sort out my credit report because currently now it says am now pwing R600.. clearly people are being paid for doing nothing.