Bad inaccurate service and disgusting customer care

There is not a rating low enough for this bunch of ******. All was ok for a few years as I never needed to try deal with them until Mid Pandemic they start hassling me to "upgrade" my device. I was told this is something they have to do every few years and no costs would be incurred on me, eventually I agreed. During the upgrade they incorrrectly captured my contact details, including my email address and vehicle registration... the most important detail of all. I never received notification that I had been entered into an entirely new policy as my email was incorrect. I picked this up only when I moved and tried to update my address on their useless customer portal that cant do such things. After hours spent on the phone to correct my details I was left even more frustrated and tried to cancel only to be hit with a "settlement" quote t cancel a contract I had not authorized them to enter me into. In trying to follow up and get evidence of where I agreed to this new contract I even had a customer service agent tell me rudely to "calm down"... after hours on the phone this is the worst thing to say. This same agent even hung up on me. No one seems to be willing to give me evidence I agreed to a new policy, or even hear me out after spending nearly R300 on airtime this week alone trying to resolve this issue and cancel this terrible service. Do not do business with these ******.