WT
Walter T
1 reviews | Active since Jun 2023
26 Jun 2023, 22:44
Bad experience
Since my tracker was installed about 4 months ago it never worked and I didn't get my panic button, I have calling asking for assistance but I have not been assisted and now I have sent a cancelation email but no reply
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
27 Jun 2023, 10:56Good day Walter Thembo ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated the request to Sales Department
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated the request to Sales Department
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Jun 2023, 10:56
Official
Good day Walter Thembo ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated the request to Sales Department
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and escalated the request to Sales Department
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***