RG
Rashita G
1 reviews | Active since May 2022
23 May 2022, 14:09
Bad experience
i have been with Beame- mix telematics for many years recently i got retrenched so i sold my SUV cancelled the same day my vehicle was sold, 3 months down the line they were still debiting my account. Made numerous accounts the consultants hear the story but nothing is done about it. Eventually cancelled my 2nd vehicle after writing a frustrating email to them. i had 3 calls logged with case numbers no one responds. Now they sent me an sms to say my accounts is in arrears. Best thing to do is cancell the debit order with your bank and reverse the last 2 payments. very bad service
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Replies (1)Matrix Vehicle Tracking's replyOfficial
23 May 2022, 15:58Good day Ra****a G
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed future cancellation was processed and settlement letter was sent, our accounts department will be in contact with you to assist with outstanding balance on the account.
Assuring you our best intentions at all times.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed future cancellation was processed and settlement letter was sent, our accounts department will be in contact with you to assist with outstanding balance on the account.
Assuring you our best intentions at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply23 May 2022, 15:58
Official
Good day Ra****a G
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed future cancellation was processed and settlement letter was sent, our accounts department will be in contact with you to assist with outstanding balance on the account.
Assuring you our best intentions at all times.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed future cancellation was processed and settlement letter was sent, our accounts department will be in contact with you to assist with outstanding balance on the account.
Assuring you our best intentions at all times.
Regards
Customer Care Department
***
