1 reviews | Active since Feb 2014
Bad etiquette
After 2 hours I finally gave up trying to get hold of someone to help me. It must be the most worthless call centre in the world. If you do get someone on the phone, they just put you through to a different department. I shudder to think if my car were ever ******.
Dear Johann
We acknowledge your post and have noted the content.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to our telephonic discussion and confirm that your query has been addressed and resolved.
Please do not hesitate to contact me should you require further assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Johann
We acknowledge your post and have noted the content.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to our telephonic discussion and confirm that your query has been addressed and resolved.
Please do not hesitate to contact me should you require further assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***