MC
Matlhat-c C-lepe
1 reviews | Active since Apr 2020
21 Jun 2024, 13:30
Bad customer service, think twice before you join them!!
You call their landline to hold for over 45 min then after that someone picks up to tell you someone will call you back, what the hell!! Now that you are a customer they dont care all they want is to collect money for no service!! ****!!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
21 Jun 2024, 13:55Good Day Matlhat-c C-lepe,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply21 Jun 2024, 13:55
Official
Good Day Matlhat-c C-lepe,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
24 Jun 2024, 09:23Good Day Matlhat-c C-lepe,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has contacted you, addressed the issue and confirmed the booking arrangements.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has contacted you, addressed the issue and confirmed the booking arrangements.
Regards
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Jun 2024, 09:23
Official
Good Day Matlhat-c C-lepe,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has contacted you, addressed the issue and confirmed the booking arrangements.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has contacted you, addressed the issue and confirmed the booking arrangements.
Regards
Customer Care Department
***
Customer Care Department
***