TM
Thabo M
1 reviews | Active since Mar 2023
27 Mar 2023, 13:09
Bad Customer Service
MixTelematics is the worst they are *********** the Customers, I wanted to cancel my Tracker with them and was told I need to Pay over R 3000 for cancellation and that was never mentioned when i installed the tracker,How do you pay for something you are not Using.... Please do not use them as you will regret.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
27 Mar 2023, 14:35Good day Thabo Mathobela ,
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Mar 2023, 14:35
Official
Good day Thabo Mathobela ,
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***