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zaheer.adam zaheer.adam

1 reviews | Active since Dec 2014

19 May 2022, 11:15

Bad customer service

I cannot get a hold of the call center for days to query my account I was supposed to have a unit fitted via king price which never happened but I was debited for many months, when I was I formed by kingprice about this I canceled with them but I was still being debited by beamie until I put a stop to the debit order and no I receive a sms to say I have been handed over I would like someone to call me back

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 May 2022, 15:28
Official
Good Day Mr Mohammed Z
 
I refer to our telephonic discussion and confirm the matter regarding concerning getting hold of our Customer Care Department has been escalated for further investigation and will be resolved shortly.
 
The email with the details regarding your account query has been sent to you as requested and feedback will be provided as soon we receive all the relevant information.

Assuring you of our best interest at all times.
 
Regards 
Customer Care Department
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