1 reviews | Active since May 2017
bad customer service
<p>I called this morning to a lady by the name of Koketso having an issue about the money that was debited on my account she told me to call around 8:00 am which i did till now there is no one picking up. My agreement with them was to debit R99,00 every month but to my suprise they debited R239,00 can someone call me to explain what is going on and ever since the tracking device was installed i dont even know if its working can they also update me on that.</p>
Dear reyza2015
We hereby acknowledge your post and have noted the content.
We thank you for bringing this matter to our attention and for allowing us the opportunity to investigate.
I refer to your telephonic discussion with Lesego Mokone and advise that the matter has been resolved.
Lesego will remain in contact with you in order to ensure your satisfaction.
Please be assured of our best intentions at all times.
Kind regards
Albert Griffith
Customer Care
***
Dear reyza2015
We hereby acknowledge your post and have noted the content.
We thank you for bringing this matter to our attention and for allowing us the opportunity to investigate.
I refer to your telephonic discussion with Lesego Mokone and advise that the matter has been resolved.
Lesego will remain in contact with you in order to ensure your satisfaction.
Please be assured of our best intentions at all times.
Kind regards
Albert Griffith
Customer Care
***