Bad company full of *******

Item: Matrix Vehicle Tracking
Rating: 1
Author: Carly M

A tracker was installed in my car under fasle information in June 2019 it was never even activated. I have been debited every month and I reverse them. I tryd calling them so many times to cancel the whole thing, but I haven't received any help from them. I received a notice that my account is handed over to credit collectors since I have not paid. This people are ******* cause they market under false information.

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

24 Feb 2020, 10:21

Good Day Carly M

We have been trying to get a hold of you.

Please advise of appropriate time to call or an alternative number to call you on.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply24 Feb 2020, 10:21

Official

Good Day Carly M

We have been trying to get a hold of you.

Please advise of appropriate time to call or an alternative number to call you on.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

24 Feb 2020, 17:44

Good Day Carly M

Thank you for taking my call.

We have escalated your query and requested for the call recording.I will revert back to you soon.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply24 Feb 2020, 17:44

Official

Good Day Carly M

Thank you for taking my call.

We have escalated your query and requested for the call recording.I will revert back to you soon.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

25 Feb 2020, 18:09

Good Day Carly M

Thank you for taking my call.

As per our conversation we have terminated your contract and have passed the necessary credits.

Please accept our apologies for the inconvenience caused..

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply25 Feb 2020, 18:09

Official