1 reviews | Active since Feb 2015
Bad ccustomer Service
Worst customer service, I regret even taking the cellphone insurance for a merely R30,00 per month. Don't need the insurance anymore as I don't see the need of having it. My half a million car has their tracker unit which is fully paid for but now the account is blocked due to the fact that I owe R60,00 on an insurance that I don't need. On taking the Insurance they never explained that it will be linked to my car. Bad customer service when calling they don't even listen to your query all they do is talk over you. Please be aware of this company I even wonder if they are capable in tracking your car when it's ******, with their attitude. I need that R30 insurance cancelled immediately and unblock my vehicle tracking account. Been calling but I am put on hold forever. Thus, why I had to share this with the public and I will use every social media out there to warn struggling South Africans as we don't need such service in this bad economy.
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and advised of the arrears on the account.
Confirmation of cancellation has thereof has been emailed to you .
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and advised of the arrears on the account.
Confirmation of cancellation has thereof has been emailed to you .
Regards
Customer Care Department
***
